AI Response Failure on Blip Studio Bots

Update timeline

1. investigating Apr 02, 2026, 11:19 AM UTC

   We identified an issue affecting the Artificial Intelligence feature in Blip Studio. Bots configured with AI may not be responding to incoming messages. Our technical team is actively investigating the scenario to determine the cause and apply the necessary corrections. A new update will be provided within 30 minutes or as soon as we have further information

2. identified Apr 02, 2026, 12:29 PM UTC

   We identified an ongoing issue affecting AI-powered bots, where responses to user interactions are not being returned. Actions have been applied to stabilize the environment, and our team is currently running tests and analysis to understand the behavior and restore normal functionality. The issue is still under investigation and may continue to impact users. We will provide a new update within 30 minutes or as soon as more information is available.

3. monitoring Apr 02, 2026, 01:13 PM UTC

   The issue affecting AI-powered bots has been mitigated after corrective actions were applied. The service is now operating normally, and we are actively monitoring the environment to ensure stability. We will provide further updates if necessary.

4. resolved Apr 02, 2026, 01:40 PM UTC

   The issue affecting AI-powered bots has been resolved. During the incident, users may have experienced missing responses from bots. The service is now fully restored and operating normally.