Blip incident

Problem loading contacts

Minor Resolved View vendor source →

Blip experienced a minor incident on January 19, 2026 affecting CRM and Desk and 1 more component, lasting 13h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 11:40 AM UTC
Resolved
Jan 20, 2026, 01:00 AM UTC
Duration
13h 19m
Detected by Pingoru
Jan 19, 2026, 11:40 AM UTC

Affected components

CRMDeskPortal

Update timeline

  1. identified Jan 19, 2026, 12:37 PM UTC

    We have identified an instability that prevents the contacts tab from loading on the Portal and Desk

  2. identified Jan 19, 2026, 12:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 19, 2026, 02:21 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 19, 2026, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jan 19, 2026, 07:19 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 20, 2026, 08:52 AM UTC

    This incident has been resolved.