Blip Outage History

Blip is up right now

There were 6 Blip outages since February 3, 2026 totaling 33h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.blip.ai

Critical April 22, 2026

Instability in AI Agents Responses

Detected by Pingoru
Apr 22, 2026, 01:37 PM UTC
Resolved
Apr 23, 2026, 11:24 AM UTC
Duration
21h 47m
Affected: Artificial Intelligence
Timeline · 2 updates
  1. investigating Apr 23, 2026, 11:49 AM UTC

    We are currently experiencing an instability affecting AI agents, which may result in agents not responding as expected. Our technical teams are actively investigating the issue and working on reverting a recent change to restore normal functionality. We will provide further updates within 30 minutes or as soon as more information becomes available.

  2. resolved Apr 23, 2026, 12:05 PM UTC

    The issue affecting AI agents has been resolved after reverting recent changes, restoring normal functionality. The root cause is still under investigation, and we are continuing internal analysis to fully understand the scenario. No further impact is expected.

Read the full incident report →

Critical April 8, 2026

Ticket Distribution Instability on Blip Desk

Detected by Pingoru
Apr 08, 2026, 12:26 PM UTC
Resolved
Apr 08, 2026, 02:06 PM UTC
Duration
1h 39m
Affected: Desk
Timeline · 4 updates
  1. investigating Apr 08, 2026, 12:26 PM UTC

    We have identified an instability affecting ticket distribution on Blip Desk. Customers may experience issues when receiving, transferring, or pulling tickets. Our technical team is actively investigating the issue and working to restore normal operations as soon as possible.

  2. investigating Apr 08, 2026, 01:02 PM UTC

    We are still investigating an issue affecting ticket distribution on Blip Desk. Customers may continue to experience difficulties when receiving, transferring, or pulling tickets. Our technical team remains actively working to identify the root cause and restore normal operations.

  3. monitoring Apr 08, 2026, 01:45 PM UTC

    The issue affecting ticket distribution and performance on Blip Desk has been mitigated. Customers may have experienced difficulties receiving or handling tickets, as well as slowness when accessing the platform. A fix has been applied and the environment is now stable. Our team is monitoring to ensure continued stability.

  4. resolved Apr 08, 2026, 02:06 PM UTC

    The issue affecting ticket distribution and performance on Blip Desk has been resolved. Customers experienced difficulties handling tickets and slowness when accessing the platform. The root cause was identified and corrected, and the service is now fully operational.

Read the full incident report →

Critical April 2, 2026

AI Response Failure on Blip Studio Bots

Detected by Pingoru
Apr 02, 2026, 11:19 AM UTC
Resolved
Apr 02, 2026, 01:40 PM UTC
Duration
2h 20m
Affected: Artificial Intelligence
Timeline · 4 updates
  1. investigating Apr 02, 2026, 11:19 AM UTC

    We identified an issue affecting the Artificial Intelligence feature in Blip Studio. Bots configured with AI may not be responding to incoming messages. Our technical team is actively investigating the scenario to determine the cause and apply the necessary corrections. A new update will be provided within 30 minutes or as soon as we have further information

  2. identified Apr 02, 2026, 12:29 PM UTC

    We identified an ongoing issue affecting AI-powered bots, where responses to user interactions are not being returned. Actions have been applied to stabilize the environment, and our team is currently running tests and analysis to understand the behavior and restore normal functionality. The issue is still under investigation and may continue to impact users. We will provide a new update within 30 minutes or as soon as more information is available.

  3. monitoring Apr 02, 2026, 01:13 PM UTC

    The issue affecting AI-powered bots has been mitigated after corrective actions were applied. The service is now operating normally, and we are actively monitoring the environment to ensure stability. We will provide further updates if necessary.

  4. resolved Apr 02, 2026, 01:40 PM UTC

    The issue affecting AI-powered bots has been resolved. During the incident, users may have experienced missing responses from bots. The service is now fully restored and operating normally.

Read the full incident report →

Major March 2, 2026

BlipChat [Low performance]

Detected by Pingoru
Mar 02, 2026, 12:56 AM UTC
Resolved
Mar 02, 2026, 01:19 AM UTC
Duration
23m
Affected: BlipChat
Timeline · 2 updates
  1. investigating Mar 02, 2026, 12:56 AM UTC

    We are currently experiencing low performance on BlipChat. Impact: Slowness when using Blip Chat. Update: Our support team is actively working on it.

  2. resolved Mar 02, 2026, 01:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 23, 2026

Contact Search Failure on Bots

Detected by Pingoru
Feb 23, 2026, 01:19 PM UTC
Resolved
Feb 23, 2026, 08:01 PM UTC
Duration
6h 42m
Affected: DeskPortal
Timeline · 6 updates
  1. investigating Feb 23, 2026, 01:19 PM UTC

    We are currently investigating an issue affecting contact search functionality within bots. Customers may experience failures when accessing the contacts tab or attempting to send active messages through Desk, as contact queries may not return results. Our technical team is actively analyzing the situation and working to restore normal operations as quickly as possible. We will provide a new update within 30 minutes or sooner if significant progress is made.

  2. investigating Feb 23, 2026, 01:25 PM UTC

    We are currently investigating an issue affecting contact search functionality within bots. Customers may experience failures when accessing the contacts tab or attempting to send active messages through Desk, as contact queries may not return results. Our technical team is actively analyzing the situation and working to restore normal operations as quickly as possible. We will provide a new update within 30 minutes or sooner if significant progress is made.

  3. identified Feb 23, 2026, 02:00 PM UTC

    We are still experiencing an ongoing issue affecting contact search functionality within bots. Customers may continue to face failures when accessing the contacts tab or attempting to send active messages through Desk. An initial emergency deployment was performed; however, the issue persisted. A new redeployment is currently in progress, and our engineering team remains fully engaged. We will provide a new update within 30 minutes or sooner if significant progress is made.

  4. investigating Feb 23, 2026, 02:30 PM UTC

    We continue to investigate the issue affecting contact search functionality in bots. Customers may still experience failures when accessing the contacts tab or attempting to send active messages via Desk. Technical adjustments were previously applied; however, the behavior persists intermittently. Our engineering teams remain fully engaged, and the war room remains active as we continue to analyze the environment and define the next steps. We will provide another update within 30 minutes or sooner if significant progress is made.

  5. monitoring Feb 23, 2026, 03:07 PM UTC

    The environment experienced intermittent instability throughout the morning, impacting contact search functionality in bots. At this time, the platform appears stable. We remain actively monitoring the environment to ensure sustained stability and will provide further updates if any relevant changes occur.

  6. resolved Feb 23, 2026, 08:01 PM UTC

    The incident affecting contact search functionality in bots has been resolved. The root cause was identified as high resource consumption in the search component. After technical adjustments, performance indicators have remained within expected levels. We will continue monitoring the platform to ensure ongoing stability.

Read the full incident report →

Notice February 3, 2026

WhatsApp [Low performance]

Detected by Pingoru
Feb 03, 2026, 07:21 PM UTC
Resolved
Feb 03, 2026, 07:59 PM UTC
Duration
38m
Affected: WhatsApp
Timeline · 2 updates
  1. investigating Feb 03, 2026, 07:21 PM UTC

    We are currently experiencing low performance on WhatsApp. Slowness while exchanging messages with chatbots via WhatsApp. Our support team is actively working on it.

  2. resolved Feb 03, 2026, 07:59 PM UTC

    The incident has been resolved. We observed that the environment remained stable and we did not find any other errors.

Read the full incident report →

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