Неполадки при подключении к VPN из России // VPN Connectivity Issues from Russia

Update timeline

1. investigating May 31, 2026, 03:22 PM UTC

   Status: Investigating We are currently investigating an issue. Our team is actively working to identify the root cause, and we’ll provide updates as soon as we have more information. Thank you for your patience and understanding. Affected components 🇸🇪 Stockholm (Degraded performance) 🇺🇸 Los Angeles (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇺🇸 Houston (Degraded performance) 🇩🇰 Copenhagen (Degraded performance) 🇬🇧 London (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇰🇿 Almaty (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance) 🇺🇸 New York (Degraded performance) 🇨🇭 Zurich (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇭🇰 Hong Kong (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇵🇹 Lisbon (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇵🇱 Warsaw (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇩🇪 Berlin (Degraded performance)

2. identified Jun 02, 2026, 11:30 AM UTC

   Status: Identified Мы продолжаем работать над решением и планируем восстановить стабильный доступ в ближайшее время. В настоящее время может нестабильно работать подключение к некоторым VPN-локациям, а также сервис может работать медленнее, чем обычно. Приносим извинения за задержку и благодарим, что вы с нами. We are continuing to work on a solution and plan to restore stable access soon. Connection to some VPN locations may currently be unstable, and the service may run slower than usual. We apologize for the delay and thank you for staying with us. Affected components 🇨🇭 Zurich (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇺🇸 New York (Degraded performance) 🇸🇪 Stockholm (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇩🇪 Berlin (Degraded performance) 🇵🇱 Warsaw (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇺🇸 Houston (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇰🇿 Almaty (Degraded performance) 🇭🇰 Hong Kong (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇩🇰 Copenhagen (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇺🇸 Los Angeles (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇵🇹 Lisbon (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇬🇧 London (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance)

3. monitoring Jun 04, 2026, 10:10 AM UTC

   Status: Monitoring Мы устранили неполадки и восстановили работу большей части сервиса. Если вы используете приложение BlancVPN, просто подключитесь к нужной локации. Если вы используете стороннее приложение (например, Happ), обновите подписку (нажмите на кружок из двух стрелок), и подключение восстановится. По прежнему могут наблюдаться трудности в подключении через протоколы AmneziaWG, Wireguard, OpenVPN. Мы дополнительно сообщим, когда они заработают. Приносим извинения за неудобства и благодарим, что вы с нами. Affected components 🇧🇷 Sao Paulo (Operational) 🇫🇮 Oulu (Operational) 🇮🇱 Tel Aviv (Operational) 🇸🇬 Singapore (Operational) 🇧🇬 Sofia (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇺🇸 Houston (Operational) 🇮🇳 Bangalore (Operational) 🇺🇸 Los Angeles (Operational) 🇺🇸 Miami (Operational) 🇭🇷 Zagreb (Operational) 🇱🇹 Vilnius (Operational) 🇷🇺 Moscow (Degraded performance) 🇦🇹 Vienna (Operational) 🇮🇪 Dublin (Operational) 🇬🇧 London (Operational) 🇯🇵 Tokyo (Operational) 🇸🇪 Stockholm (Operational) 🇲🇽 Queretaro (Operational) 🇳🇴 Oslo (Operational) 🇭🇺 Budapest (Operational) 🇺🇸 San Jose (Operational) 🇺🇦 Kyiv (Operational) 🇰🇿 Almaty (Operational) 🇺🇸 New York (Operational) 🇷🇴 Bucharest (Operational) 🇩🇪 Berlin (Operational) 🇪🇸 Madrid (Operational) 🇹🇷 Istanbul (Operational) 🇩🇪 Frankfurt (Operational) 🇧🇪 Brussels (Operational) 🇨🇴 Bogota (Operational) 🇰🇷 Seoul (Operational) 🇩🇰 Copenhagen (Operational) 🇿🇦 Johannesburg (Operational) 🇦🇷 Buenos Aires (Operational) 🇫🇷 Paris (Operational) 🇮🇹 Milan (Operational) 🇬🇷 Athens (Operational) 🇦🇺 Sydney (Operational) 🇨🇦 Toronto (Operational) 🇸🇰 Bratislava (Operational) 🇳🇱 Amsterdam (Operational) 🇵🇱 Warsaw (Operational) 🇨🇿 Prague (Operational) 🇨🇭 Zurich (Operational) 🇵🇪 Lima (Operational) 🇵🇹 Lisbon (Operational) 🇦🇪 Fujairah (Operational) 🇭🇰 Hong Kong (Operational)

4. monitoring Jun 06, 2026, 03:27 PM UTC

   Status: Monitoring Мы устранили неполадки и восстановили работу большей части сервиса. Если вы используете приложение BlancVPN, просто подключитесь к нужной локации. Если вы используете стороннее приложение (например, Happ), обновите подписку (нажмите на кружок из двух стрелок), и подключение восстановится. По-прежнему могут наблюдаться трудности в подключении через протоколы AmneziaWG, Wireguard, OpenVPN, а также при использовании расширения для браузера. Мы дополнительно сообщим, когда они заработают. Приносим извинения за неудобства и благодарим, что вы с нами. Affected components 🇨🇭 Zurich (Operational) 🇵🇪 Lima (Operational) 🇳🇴 Oslo (Operational) 🇰🇿 Almaty (Operational) 🇭🇰 Hong Kong (Operational) 🇩🇪 Frankfurt (Operational) 🇩🇰 Copenhagen (Operational) 🇳🇱 Amsterdam (Operational) 🇺🇦 Kyiv (Operational) 🇹🇷 Istanbul (Operational) 🇦🇺 Sydney (Operational) 🇨🇴 Bogota (Operational) 🇰🇷 Seoul (Operational) 🇧🇬 Sofia (Operational) 🇺🇸 San Jose (Operational) 🇮🇳 Bangalore (Operational) 🇫🇷 Paris (Operational) 🇯🇵 Tokyo (Operational) 🇮🇹 Milan (Operational) 🇮🇱 Tel Aviv (Operational) 🇧🇪 Brussels (Operational) 🇩🇪 Berlin (Operational) 🇦🇹 Vienna (Operational) 🇧🇷 Sao Paulo (Operational) 🇫🇮 Oulu (Operational) 🇸🇪 Stockholm (Operational) 🇨🇦 Toronto (Operational) 🇮🇪 Dublin (Operational) 🇵🇹 Lisbon (Operational) 🇦🇪 Fujairah (Operational) 🇸🇰 Bratislava (Operational) 🇨🇿 Prague (Operational) 🇸🇬 Singapore (Operational) 🇬🇷 Athens (Operational) 🇭🇺 Budapest (Operational) 🇭🇷 Zagreb (Operational) 🇿🇦 Johannesburg (Operational) 🇺🇸 New York (Operational) 🇺🇸 Los Angeles (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇺🇸 Houston (Operational) 🇺🇸 Miami (Operational) 🇱🇹 Vilnius (Operational) 🇷🇺 Moscow (Operational) 🇲🇽 Queretaro (Operational) 🇷🇴 Bucharest (Operational) 🇬🇧 London (Operational) 🇵🇱 Warsaw (Operational) 🇦🇷 Buenos Aires (Operational) 🇪🇸 Madrid (Operational)

5. monitoring Jun 19, 2026, 09:30 AM UTC

   Status: Resolved The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process. Affected components 🇳🇴 Oslo (Operational) 🇮🇹 Milan (Operational) 🇸🇬 Singapore (Operational) 🇷🇴 Bucharest (Operational) 🇦🇺 Sydney (Operational) 🇨🇴 Bogota (Operational) 🇺🇸 Miami (Operational) 🇩🇰 Copenhagen (Operational) 🇿🇦 Johannesburg (Operational) 🇦🇷 Buenos Aires (Operational) 🇪🇸 Madrid (Operational) 🇨🇦 Toronto (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇵🇱 Warsaw (Operational) 🇲🇽 Queretaro (Operational) 🇧🇪 Brussels (Operational) 🇭🇺 Budapest (Operational) 🇧🇬 Sofia (Operational) 🇺🇸 Houston (Operational) 🇭🇷 Zagreb (Operational) 🇩🇪 Frankfurt (Operational) 🇷🇺 Moscow (Operational) 🇨🇭 Zurich (Operational) 🇩🇪 Berlin (Operational) 🇵🇹 Lisbon (Operational) 🇦🇪 Fujairah (Operational) 🇸🇰 Bratislava (Operational) 🇫🇷 Paris (Operational) 🇫🇮 Oulu (Operational) 🇵🇪 Lima (Operational) 🇰🇷 Seoul (Operational) 🇦🇹 Vienna (Operational) 🇺🇸 San Jose (Operational) 🇭🇰 Hong Kong (Operational) 🇺🇸 New York (Operational) 🇯🇵 Tokyo (Operational) 🇨🇿 Prague (Operational) 🇸🇪 Stockholm (Operational) 🇺🇸 Los Angeles (Operational) 🇬🇧 London (Operational) 🇺🇦 Kyiv (Operational) 🇮🇪 Dublin (Operational) 🇬🇷 Athens (Operational) 🇳🇱 Amsterdam (Operational) 🇱🇹 Vilnius (Operational) 🇰🇿 Almaty (Operational) 🇧🇷 Sao Paulo (Operational) 🇮🇱 Tel Aviv (Operational) 🇹🇷 Istanbul (Operational)

6. resolved Jun 19, 2026, 09:30 AM UTC

   Status: Resolved The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process. Affected components 🇺🇸 Los Angeles (Operational) 🇬🇷 Athens (Operational) 🇰🇿 Almaty (Operational) 🇭🇰 Hong Kong (Operational) 🇦🇷 Buenos Aires (Operational) 🇯🇵 Tokyo (Operational) 🇵🇹 Lisbon (Operational) 🇮🇳 Bangalore (Operational) 🇹🇷 Istanbul (Operational) 🇷🇴 Bucharest (Operational) 🇧🇪 Brussels (Operational) 🇭🇺 Budapest (Operational) 🇩🇪 Berlin (Operational) 🇸🇰 Bratislava (Operational) 🇺🇸 New York (Operational) 🇨🇭 Zurich (Operational) 🇸🇪 Stockholm (Operational) 🇩🇪 Frankfurt (Operational) 🇦🇪 Fujairah (Operational) 🇺🇸 San Jose (Operational) 🇭🇷 Zagreb (Operational) 🇿🇦 Johannesburg (Operational) 🇺🇦 Kyiv (Operational) 🇧🇷 Sao Paulo (Operational) 🇲🇽 Queretaro (Operational) 🇨🇦 Toronto (Operational) 🇮🇱 Tel Aviv (Operational) 🇳🇱 Amsterdam (Operational) 🇵🇱 Warsaw (Operational) 🇫🇮 Oulu (Operational) 🇪🇸 Madrid (Operational) 🇦🇺 Sydney (Operational) 🇨🇴 Bogota (Operational) 🇰🇷 Seoul (Operational) 🇬🇧 London (Operational) 🇫🇷 Paris (Operational) 🇦🇹 Vienna (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇩🇰 Copenhagen (Operational) 🇱🇹 Vilnius (Operational) 🇸🇬 Singapore (Operational) 🇵🇪 Lima (Operational) 🇳🇴 Oslo (Operational) 🇮🇪 Dublin (Operational) 🇷🇺 Moscow (Operational) 🇮🇹 Milan (Operational) 🇨🇿 Prague (Operational) 🇧🇬 Sofia (Operational) 🇺🇸 Houston (Operational) 🇺🇸 Miami (Operational)

7. resolved Jun 19, 2026, 09:30 AM UTC

   Status: Resolved The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process. Affected components 🇩🇪 Frankfurt (Operational) 🇬🇧 London (Operational) 🇯🇵 Tokyo (Operational) 🇨🇭 Zurich (Operational) 🇷🇴 Bucharest (Operational) 🇨🇦 Toronto (Operational) 🇮🇪 Dublin (Operational) 🇺🇦 Kyiv (Operational) 🇰🇿 Almaty (Operational) 🇸🇪 Stockholm (Operational) 🇬🇷 Athens (Operational) 🇨🇴 Bogota (Operational) 🇵🇹 Lisbon (Operational) 🇺🇸 Houston (Operational) 🇺🇸 Miami (Operational) 🇭🇰 Hong Kong (Operational) 🇹🇷 Istanbul (Operational) 🇦🇺 Sydney (Operational) 🇵🇪 Lima (Operational) 🇳🇴 Oslo (Operational) 🇸🇰 Bratislava (Operational) 🇺🇸 San Jose (Operational) 🇵🇱 Warsaw (Operational) 🇺🇸 New York (Operational) 🇷🇺 Moscow (Operational) 🇲🇽 Queretaro (Operational) 🇭🇷 Zagreb (Operational) 🇮🇱 Tel Aviv (Operational) 🇳🇱 Amsterdam (Operational) 🇱🇹 Vilnius (Operational) 🇦🇷 Buenos Aires (Operational) 🇪🇸 Madrid (Operational) 🇦🇹 Vienna (Operational) 🇧🇷 Sao Paulo (Operational) 🇩🇪 Berlin (Operational) 🇦🇪 Fujairah (Operational) 🇫🇮 Oulu (Operational) 🇮🇹 Milan (Operational) 🇺🇸 Los Angeles (Operational) 🇸🇬 Singapore (Operational) 🇭🇺 Budapest (Operational) 🇰🇷 Seoul (Operational) 🇧🇬 Sofia (Operational) 🇩🇰 Copenhagen (Operational) 🇿🇦 Johannesburg (Operational) 🇫🇷 Paris (Operational) 🇨🇿 Prague (Operational) 🇧🇪 Brussels (Operational) 🇲🇾 Kuala Lumpur (Operational)