BlancVPN incident

Ongoing disruption across VPN locations, apps, API, websites and bot

Minor Resolved View vendor source →

BlancVPN experienced a minor incident on August 31, 2026 affecting 🇩🇪 Berlin and 🇮🇹 Milan and 1 more component, lasting 14h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 03:31 PM UTC
Resolved
Sep 01, 2026, 05:33 AM UTC
Duration
14h 2m
Detected by Pingoru
Aug 31, 2026, 03:31 PM UTC

Affected components

🇩🇪 Berlin🇮🇹 Milan🇩🇪 Frankfurt🇪🇸 Madrid🇨🇴 Bogota🇮🇪 Dublin🇺🇸 Houston🇳🇴 Oslo🇿🇦 Johannesburg🇰🇿 Almaty

Update timeline

  1. monitoring Aug 31, 2026, 03:31 PM UTC

    Status: Investigating We are currently investigating an issue. Our team is actively working to identify the root cause, and we’ll provide updates as soon as we have more information. Thank you for your patience and understanding. Affected components 🇦🇪 Fujairah (Partial outage) 🇳🇬 Lagos (Partial outage) 🇷🇺 Moscow (Partial outage) 🇸🇪 Stockholm (Partial outage) 🇬🇷 Athens (Partial outage) 🇷🇴 Bucharest (Partial outage) 🇭🇺 Budapest (Partial outage) 🇸🇰 Bratislava (Partial outage) 🇳🇱 Amsterdam (Partial outage) 🇱🇹 Vilnius (Partial outage) 🇧🇷 Sao Paulo (Partial outage) 🇩🇪 Frankfurt (Partial outage) 🇵🇪 Lima (Partial outage) 🇦🇹 Vienna (Partial outage) 🇺🇸 San Jose (Partial outage) 🇵🇱 Warsaw (Partial outage) 🇰🇿 Almaty (Partial outage) 🇦🇷 Buenos Aires (Partial outage) 🇨🇭 Zurich (Partial outage) 🇰🇷 Seoul (Partial outage) 🇵🇹 Lisbon (Partial outage) 🇭🇷 Zagreb (Partial outage) 🇿🇦 Johannesburg (Partial outage) 🇮🇱 Tel Aviv (Partial outage) 🇧🇪 Brussels (Partial outage) 🇮🇪 Dublin (Partial outage) 🇺🇸 Miami (Partial outage) 🇩🇰 Copenhagen (Partial outage) 🇭🇰 Hong Kong (Partial outage) 🇫🇷 Paris (Partial outage) 🇯🇵 Tokyo (Partial outage) 🇮🇹 Milan (Partial outage) 🇨🇿 Prague (Partial outage) 🇺🇸 Los Angeles (Partial outage) 🇹🇷 Istanbul (Partial outage) 🇨🇴 Bogota (Partial outage) Website (Partial outage) Telegram Bot (Partial outage) 🇺🇸 New York (Partial outage) 🇸🇬 Singapore (Partial outage) 🇳🇴 Oslo (Partial outage) 🇺🇸 Houston (Partial outage) 🇲🇽 Queretaro (Partial outage) 🇬🇧 London (Partial outage) 🇫🇮 Oulu (Partial outage) 🇪🇸 Madrid (Partial outage) 🇦🇺 Sydney (Partial outage) 🇨🇦 Toronto (Partial outage) 🇲🇾 Kuala Lumpur (Partial outage) 🇺🇦 Kyiv (Partial outage) 🇩🇪 Berlin (Partial outage) 🇧🇬 Sofia (Partial outage)

  2. investigating Aug 31, 2026, 03:31 PM UTC

    Status: Investigating We are currently investigating an issue. Our team is actively working to identify the root cause, and we’ll provide updates as soon as we have more information. Thank you for your patience and understanding. Мы знаем о сбое и уже разбираемся в причинах. Сообщим, как только появятся подробности. Спасибо, что остаётесь с нами. Affected components 🇺🇸 Houston (Partial outage) 🇦🇪 Fujairah (Partial outage) 🇸🇰 Bratislava (Partial outage) 🇰🇿 Almaty (Partial outage) 🇮🇱 Tel Aviv (Partial outage) 🇧🇪 Brussels (Partial outage) 🇭🇺 Budapest (Partial outage) 🇵🇹 Lisbon (Partial outage) 🇺🇸 Miami (Partial outage) 🇩🇰 Copenhagen (Partial outage) 🇱🇹 Vilnius (Partial outage) 🇷🇺 Moscow (Partial outage) 🇺🇸 Los Angeles (Partial outage) 🇹🇷 Istanbul (Partial outage) 🇮🇪 Dublin (Partial outage) 🇺🇸 San Jose (Partial outage) 🇳🇬 Lagos (Partial outage) 🇬🇧 London (Partial outage) 🇦🇷 Buenos Aires (Partial outage) 🇸🇪 Stockholm (Partial outage) 🇲🇽 Queretaro (Partial outage) 🇬🇷 Athens (Partial outage) 🇵🇪 Lima (Partial outage) 🇵🇱 Warsaw (Partial outage) 🇪🇸 Madrid (Partial outage) 🇷🇴 Bucharest (Partial outage) 🇰🇷 Seoul (Partial outage) 🇺🇦 Kyiv (Partial outage) 🇺🇸 New York (Partial outage) 🇳🇴 Oslo (Partial outage) 🇩🇪 Berlin (Partial outage) 🇧🇬 Sofia (Partial outage) 🇭🇷 Zagreb (Partial outage) Website (Partial outage) 🇧🇷 Sao Paulo (Partial outage) 🇫🇷 Paris (Partial outage) 🇫🇮 Oulu (Partial outage) 🇯🇵 Tokyo (Partial outage) 🇦🇺 Sydney (Partial outage) 🇨🇴 Bogota (Partial outage) 🇨🇦 Toronto (Partial outage) Telegram Bot (Partial outage) 🇭🇰 Hong Kong (Partial outage) 🇮🇹 Milan (Partial outage) 🇨🇿 Prague (Partial outage) 🇨🇭 Zurich (Partial outage) 🇸🇬 Singapore (Partial outage) 🇦🇹 Vienna (Partial outage) 🇲🇾 Kuala Lumpur (Partial outage) 🇳🇱 Amsterdam (Partial outage) 🇿🇦 Johannesburg (Partial outage) 🇩🇪 Frankfurt (Partial outage)

  3. investigating Aug 31, 2026, 04:22 PM UTC

    Status: Investigating Our investigation is ongoing. We’ve narrowed down the source of the disruption and are actively working to restore affected services. Some VPN locations, apps, websites, API requests, and the Telegram bot may continue to be unavailable or unstable in the meantime. We’ll share another update as soon as we have confirmed progress. Thank you for your patience. — Мы продолжаем расследование и уже сузили круг возможных причин сбоя. Сейчас команда работает над восстановлением затронутых сервисов. Пока что часть VPN-локаций, приложения, сайты, API и Telegram-бот могут оставаться недоступными или работать нестабильно. Мы опубликуем следующее обновление, как только появится подтверждённый прогресс. Спасибо за терпение. Affected components 🇮🇱 Tel Aviv (Partial outage) 🇲🇽 Queretaro (Partial outage) 🇦🇪 Fujairah (Partial outage) 🇩🇰 Copenhagen (Partial outage) 🇳🇬 Lagos (Partial outage) 🇬🇧 London (Partial outage) 🇺🇦 Kyiv (Partial outage) 🇧🇷 Sao Paulo (Partial outage) 🇯🇵 Tokyo (Partial outage) 🇹🇷 Istanbul (Partial outage) 🇵🇪 Lima (Partial outage) 🇺🇸 Houston (Partial outage) 🇸🇰 Bratislava (Partial outage) 🇦🇹 Vienna (Partial outage) 🇭🇰 Hong Kong (Partial outage) 🇫🇷 Paris (Partial outage) 🇫🇮 Oulu (Partial outage) 🇰🇷 Seoul (Partial outage) 🇵🇱 Warsaw (Partial outage) 🇱🇹 Vilnius (Partial outage) 🇺🇸 New York (Partial outage) 🇨🇭 Zurich (Partial outage) 🇩🇪 Frankfurt (Partial outage) 🇬🇷 Athens (Partial outage) 🇲🇾 Kuala Lumpur (Partial outage) 🇺🇸 San Jose (Partial outage) 🇮🇹 Milan (Partial outage) 🇪🇸 Madrid (Partial outage) 🇸🇪 Stockholm (Partial outage) 🇷🇴 Bucharest (Partial outage) 🇨🇦 Toronto (Partial outage) 🇭🇺 Budapest (Partial outage) 🇭🇷 Zagreb (Partial outage) Website (Partial outage) Telegram Bot (Partial outage) 🇳🇱 Amsterdam (Partial outage) 🇦🇷 Buenos Aires (Partial outage) 🇺🇸 Los Angeles (Partial outage) 🇸🇬 Singapore (Partial outage) 🇧🇪 Brussels (Partial outage) 🇨🇴 Bogota (Partial outage) 🇨🇿 Prague (Partial outage) 🇦🇺 Sydney (Partial outage) 🇳🇴 Oslo (Partial outage) 🇩🇪 Berlin (Partial outage) 🇮🇪 Dublin (Partial outage) 🇧🇬 Sofia (Partial outage) 🇵🇹 Lisbon (Partial outage) 🇺🇸 Miami (Partial outage) 🇿🇦 Johannesburg (Partial outage) 🇰🇿 Almaty (Partial outage) 🇷🇺 Moscow (Partial outage)

  4. identified Aug 31, 2026, 05:29 PM UTC

    Status: Identified We have identified the cause of the disruption and are now working on a fix. Services may remain partially unavailable or unstable while recovery work is in progress. We’ll provide another update once the fix has been deployed and service stability has been confirmed. Мы установили причину сбоя и сейчас работаем над исправлением. Пока идут восстановительные работы, часть сервисов может оставаться недоступной или работать нестабильно. Опубликуем следующее обновление после установки исправления и подтверждения стабильной работы сервисов. Affected components 🇰🇿 Almaty (Partial outage) 🇮🇹 Milan (Partial outage) 🇵🇪 Lima (Partial outage) 🇦🇹 Vienna (Partial outage) 🇷🇺 Moscow (Partial outage) Telegram Bot (Partial outage) 🇬🇧 London (Partial outage) 🇦🇷 Buenos Aires (Partial outage) 🇪🇸 Madrid (Partial outage) 🇬🇷 Athens (Partial outage) 🇳🇴 Oslo (Partial outage) 🇲🇾 Kuala Lumpur (Partial outage) 🇫🇷 Paris (Partial outage) 🇸🇪 Stockholm (Partial outage) 🇨🇴 Bogota (Partial outage) 🇨🇦 Toronto (Partial outage) 🇮🇪 Dublin (Partial outage) 🇵🇹 Lisbon (Partial outage) 🇦🇪 Fujairah (Partial outage) 🇸🇬 Singapore (Partial outage) 🇺🇸 New York (Partial outage) 🇧🇷 Sao Paulo (Partial outage) Website (Partial outage) 🇱🇹 Vilnius (Partial outage) 🇫🇮 Oulu (Partial outage) 🇺🇸 Los Angeles (Partial outage) 🇧🇪 Brussels (Partial outage) 🇭🇰 Hong Kong (Partial outage) 🇨🇭 Zurich (Partial outage) 🇭🇺 Budapest (Partial outage) 🇧🇬 Sofia (Partial outage) 🇺🇸 Houston (Partial outage) 🇺🇸 Miami (Partial outage) 🇸🇰 Bratislava (Partial outage) 🇳🇬 Lagos (Partial outage) 🇿🇦 Johannesburg (Partial outage) 🇯🇵 Tokyo (Partial outage) 🇨🇿 Prague (Partial outage) 🇮🇱 Tel Aviv (Partial outage) 🇩🇪 Berlin (Partial outage) 🇭🇷 Zagreb (Partial outage) 🇩🇰 Copenhagen (Partial outage) 🇵🇱 Warsaw (Partial outage) 🇩🇪 Frankfurt (Partial outage) 🇲🇽 Queretaro (Partial outage) 🇦🇺 Sydney (Partial outage) 🇰🇷 Seoul (Partial outage) 🇺🇸 San Jose (Partial outage) 🇹🇷 Istanbul (Partial outage) 🇳🇱 Amsterdam (Partial outage) 🇺🇦 Kyiv (Partial outage) 🇷🇴 Bucharest (Partial outage)

  5. identified Aug 31, 2026, 05:49 PM UTC

    Status: Identified We have restored access to our website, Telegram bot, and applications. VPN services remain affected, and our team is continuing to work on restoring connectivity. We’ll share another update as soon as we have further progress. Мы восстановили работу сайтов, Telegram-бота и приложений. VPN-локации всё ещё остаются недоступны. Команда продолжает работу над восстановлением подключения. Опубликуем следующее обновление, как только появится новый прогресс. Affected components 🇲🇾 Kuala Lumpur (Partial outage) 🇬🇧 London (Partial outage) 🇷🇺 Moscow (Partial outage) 🇯🇵 Tokyo (Partial outage) 🇷🇴 Bucharest (Partial outage) 🇦🇺 Sydney (Partial outage) 🇩🇪 Berlin (Partial outage) 🇦🇪 Fujairah (Partial outage) 🇩🇰 Copenhagen (Partial outage) 🇭🇰 Hong Kong (Partial outage) 🇺🇸 New York (Partial outage) 🇪🇸 Madrid (Partial outage) 🇮🇪 Dublin (Partial outage) 🇺🇸 Miami (Partial outage) 🇲🇽 Queretaro (Partial outage) Website (Operational) 🇳🇱 Amsterdam (Partial outage) 🇫🇷 Paris (Partial outage) 🇮🇹 Milan (Partial outage) 🇨🇭 Zurich (Partial outage) 🇨🇦 Toronto (Partial outage) 🇭🇷 Zagreb (Partial outage) 🇰🇿 Almaty (Partial outage) 🇨🇿 Prague (Partial outage) 🇸🇪 Stockholm (Partial outage) 🇺🇸 Los Angeles (Partial outage) 🇮🇱 Tel Aviv (Partial outage) 🇸🇬 Singapore (Partial outage) 🇬🇷 Athens (Partial outage) 🇵🇪 Lima (Partial outage) 🇵🇱 Warsaw (Partial outage) 🇿🇦 Johannesburg (Partial outage) 🇰🇷 Seoul (Partial outage) 🇦🇹 Vienna (Partial outage) 🇵🇹 Lisbon (Partial outage) 🇺🇸 San Jose (Partial outage) 🇳🇬 Lagos (Partial outage) 🇱🇹 Vilnius (Partial outage) 🇺🇦 Kyiv (Partial outage) 🇦🇷 Buenos Aires (Partial outage) 🇧🇪 Brussels (Partial outage) 🇨🇴 Bogota (Partial outage) 🇺🇸 Houston (Partial outage) 🇸🇰 Bratislava (Partial outage) Telegram Bot (Operational) 🇫🇮 Oulu (Partial outage) 🇩🇪 Frankfurt (Partial outage) 🇧🇬 Sofia (Partial outage) 🇧🇷 Sao Paulo (Partial outage) 🇹🇷 Istanbul (Partial outage) 🇳🇴 Oslo (Partial outage) 🇭🇺 Budapest (Partial outage)

  6. monitoring Aug 31, 2026, 07:22 PM UTC

    Status: Monitoring We have restored VPN service and continue monitoring the service to ensure it remains stable. Users can connect to VPN through the BlancVPN app as usual. If you use a third-party VPN client, please refresh your VPN subscription before reconnecting. Thank you for your patience and understanding. Мы восстановили работу VPN и продолжаем наблюдать за состоянием сервиса, чтобы убедиться в стабильной работе. Пользователи могут подключаться к VPN через приложение BlancVPN в обычном режиме. Если вы используете сторонний VPN-клиент, пожалуйста, обновите VPN-подписку перед подключением. Спасибо за терпение и понимание. Affected components 🇳🇱 Amsterdam (Operational) 🇸🇪 Stockholm (Operational) 🇬🇷 Athens (Operational) 🇩🇰 Copenhagen (Operational) 🇮🇹 Milan (Operational) 🇸🇬 Singapore (Operational) 🇲🇽 Queretaro (Operational) 🇳🇴 Oslo (Operational) 🇨🇦 Toronto (Operational) 🇰🇷 Seoul (Operational) 🇮🇪 Dublin (Operational) 🇺🇸 Miami (Operational) Telegram Bot (Operational) 🇺🇦 Kyiv (Operational) 🇰🇿 Almaty (Operational) 🇦🇷 Buenos Aires (Operational) 🇺🇸 Los Angeles (Operational) 🇮🇱 Tel Aviv (Operational) 🇧🇪 Brussels (Operational) 🇺🇸 Houston (Operational) 🇯🇵 Tokyo (Operational) 🇨🇿 Prague (Operational) 🇹🇷 Istanbul (Operational) 🇩🇪 Frankfurt (Operational) 🇧🇬 Sofia (Operational) 🇵🇹 Lisbon (Operational) 🇬🇧 London (Operational) 🇭🇰 Hong Kong (Operational) 🇷🇺 Moscow (Operational) 🇫🇮 Oulu (Operational) 🇦🇺 Sydney (Operational) 🇦🇪 Fujairah (Operational) 🇸🇰 Bratislava (Operational) 🇺🇸 San Jose (Operational) Website (Operational) 🇺🇸 New York (Operational) 🇧🇷 Sao Paulo (Operational) 🇨🇭 Zurich (Operational) 🇭🇺 Budapest (Operational) 🇩🇪 Berlin (Operational) 🇦🇹 Vienna (Operational) 🇭🇷 Zagreb (Operational) 🇵🇱 Warsaw (Operational) 🇿🇦 Johannesburg (Operational) 🇱🇹 Vilnius (Operational) 🇪🇸 Madrid (Operational) 🇨🇴 Bogota (Operational) 🇫🇷 Paris (Operational) 🇷🇴 Bucharest (Operational) 🇵🇪 Lima (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇳🇬 Lagos (Operational)

  7. resolved Sep 01, 2026, 05:33 AM UTC

    Status: Resolved The incident affecting the BlancVPN website, Telegram bot, applications, and VPN service has been resolved. All affected services have been restored and are operating normally. We are tracking the remaining intermittent VPN connection issues separately: https://blancvpnstatus.com/incidents/01M1DQ7WXF8WCCJM8CGSGXWTPS Thank you for your patience and understanding. Инцидент, затронувший сайт BlancVPN, Telegram-бот, приложения и VPN-сервис, устранён. Работа всех затронутых сервисов восстановлена, и они работают в обычном режиме. Оставшиеся периодические проблемы с подключением к VPN мы отслеживаем в отдельном инциденте: https://blancvpnstatus.com/incidents/01M1DQ7WXF8WCCJM8CGSGXWTPS Спасибо за терпение и понимание. Affected components 🇸🇪 Stockholm (Operational) 🇲🇽 Queretaro (Operational) 🇧🇪 Brussels (Operational) 🇨🇴 Bogota (Operational) 🇵🇪 Lima (Operational) 🇬🇧 London (Operational) 🇳🇱 Amsterdam (Operational) 🇺🇦 Kyiv (Operational) 🇺🇸 Los Angeles (Operational) 🇵🇹 Lisbon (Operational) 🇺🇸 Houston (Operational) 🇭🇷 Zagreb (Operational) 🇧🇷 Sao Paulo (Operational) 🇪🇸 Madrid (Operational) 🇮🇱 Tel Aviv (Operational) 🇸🇬 Singapore (Operational) 🇬🇷 Athens (Operational) 🇺🇸 San Jose (Operational) 🇩🇰 Copenhagen (Operational) Website (Operational) 🇫🇮 Oulu (Operational) 🇮🇹 Milan (Operational) 🇩🇪 Berlin (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇺🇸 Miami (Operational) 🇸🇰 Bratislava (Operational) 🇳🇬 Lagos (Operational) 🇨🇦 Toronto (Operational) 🇺🇸 New York (Operational) 🇫🇷 Paris (Operational) 🇷🇴 Bucharest (Operational) 🇦🇺 Sydney (Operational) 🇭🇺 Budapest (Operational) 🇧🇬 Sofia (Operational) Telegram Bot (Operational) 🇿🇦 Johannesburg (Operational) 🇦🇷 Buenos Aires (Operational) 🇰🇷 Seoul (Operational) 🇦🇹 Vienna (Operational) 🇮🇪 Dublin (Operational) 🇦🇪 Fujairah (Operational) 🇵🇱 Warsaw (Operational) 🇱🇹 Vilnius (Operational) 🇷🇺 Moscow (Operational) 🇯🇵 Tokyo (Operational) 🇨🇭 Zurich (Operational) 🇹🇷 Istanbul (Operational) 🇩🇪 Frankfurt (Operational) 🇳🇴 Oslo (Operational) 🇰🇿 Almaty (Operational) 🇭🇰 Hong Kong (Operational) 🇨🇿 Prague (Operational)