Is Blackthorn down?
Last checked 1m agoNo incidents right now.
Blackthorn is operational right now. Last checked 1m ago; the most recent incident resolved 31d ago.
Real-time Blackthorn status, recent outages, and incident history — pulled directly from Blackthorn's official status page at https://blackthorn.statuspage.io every 5 minutes. Pingoru tracks 7 Blackthorn services and has captured 3 incidents in the last 90 days (99.05% uptime). Get email, Slack, Discord, or webhook alerts the moment Blackthorn reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Blackthorn MessagingSmart Scheduler
Timeline · 3 updates
- investigating · Jun 30, 2026, 01:43 PM UTC
Our team is aware of an issue impacting Blackthorn Messaging and SMS — some scheduled messages may be delayed or fail to send. We're actively working on a fix and will keep this page updated. If you have questions, contact our support team at https://community.blackthorn.io/s/support-request
- investigating · Jun 30, 2026, 06:30 PM UTC
We are continuing to investigate this issue and will continue reporting as more information becomes available. Thank you for your patience.
- resolved · Jun 30, 2026, 08:49 PM UTC
We're happy to report that this issue has been resolved. Scheduled emails and SMS messages are now sending as expected. If you are still experiencing problems, please reach out to our support team at https://community.blackthorn.io/s/support-request.
Latest: We're happy to report that this issue has been resolved. Scheduled emails and SMS messages are now sending as expected. If you are still experiencing problems, please reach out to …
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- Blackthorn MessagingSmart Scheduler
Timeline · 2 updates
- investigating · Jun 25, 2026, 06:54 PM UTC
We're aware of an issue with Smart Scheduler that began around 9:30am ET today, June 25. The following are currently being affected: - Scheduled emails are not being sent - New emails cannot be created - SMS messages are not being sent - Push notifications are not being sent *Please note: Anything scheduled via Smart Scheduler as of this morning at 9:30am ET has not been sent. Our team is actively investigating this issue. We'll update this page as soon as we have more information or a resolution. If you have questions, contact our support team at https://community.blackthorn.io/s/support-request
- resolved · Jun 25, 2026, 10:51 PM UTC
RESOLVED *A REQUIRED BASE PACKAGE UPGRADE WILL BE REQUIRED TO RESTORE FULL FUNCTIONALITY* Please see below. Root Cause: The Base Connected App experienced a disconnection during Messaging configuration updates on the morning of June 25th. We've addressed this by provisioning a new Connected App and releasing an updated Base package. As part of the fix, we also improved the security of our Connected App. It now uses a more flexible approach that allows us to rotate secrets without causing downtime for customers. Resolution: Upgrade the Blackthorn Base package from the AppExchange. Only the Base package needs to be upgraded. How to Upgrade: To restore full functionality, please install the updated Base package using the link below. Once installed, open Smart Scheduler and click Authorize to reconnect. - Production: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tdN000000OqDZ - Sandbox: https://test.salesforce.com/packaging/installPackage.apexp?p0=04tdN000000OqDZ Recommended Upgrade Steps: 1. Upgrade your sandbox first 2. Test Smart Scheduler in sandbox 3. Upgrade your production org Once upgraded, Smart Scheduler will resume normal operation. Questions? Submit a support case: https://community.blackthorn.io/s/support-request
Latest: RESOLVED *A REQUIRED BASE PACKAGE UPGRADE WILL BE REQUIRED TO RESTORE FULL FUNCTIONALITY* Please see below. Root Cause: The Base Connected App experienced a disconnection during Me…
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- Messaging and Smart Scheduler Issues ResolvedStarted Jun 30, 2026, 01:43 PM UTC · Resolved Jun 30, 2026, 08:49 PM UTC · 7h 6m
- Smart Scheduler Issue ResolvedStarted Jun 25, 2026, 06:54 PM UTC · Resolved Jun 25, 2026, 10:51 PM UTC · 3h 56m