Blackline incident

Performance Degradation and Intermittent Errors in Production

Minor Resolved View vendor source →

Blackline experienced a minor incident on April 30, 2026 affecting PROD NA3, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 07:50 AM UTC
Resolved
Apr 30, 2026, 08:34 AM UTC
Duration
43m
Detected by Pingoru
Apr 30, 2026, 07:50 AM UTC

Affected components

PROD NA3

Update timeline

  1. investigating Apr 30, 2026, 07:50 AM UTC

    Customers may be experiencing an issue where they are experiencing intermittent service disruptions or performance degradation. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. investigating Apr 30, 2026, 07:56 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 30, 2026, 08:34 AM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.