Blackline incident

Possible Slowdown on (NA3 & SBNA3) Systems

Minor Resolved View vendor source →

Blackline experienced a minor incident on April 28, 2026 affecting SB NA3 and PROD NA3, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 08:32 PM UTC
Resolved
Apr 29, 2026, 02:27 AM UTC
Duration
5h 55m
Detected by Pingoru
Apr 28, 2026, 08:32 PM UTC

Affected components

SB NA3PROD NA3

Update timeline

  1. monitoring Apr 28, 2026, 08:32 PM UTC

    BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

  2. resolved Apr 29, 2026, 02:27 AM UTC

    This incident has been resolved.