Blackline incident

Possible Slowdown on NA3 Systems

Notice Resolved View vendor source →

Blackline experienced a notice incident on October 28, 2025 affecting PROD NA3, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 01:00 AM UTC
Resolved
Oct 28, 2025, 04:34 AM UTC
Duration
3h 34m
Detected by Pingoru
Oct 28, 2025, 01:00 AM UTC

Affected components

PROD NA3

Update timeline

  1. investigating Oct 28, 2025, 01:00 AM UTC

    BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

  2. resolved Oct 28, 2025, 04:34 AM UTC

    BlackLine has confirmed that all systems are back to normal operations. This incident is resolved.