Blackline incident

Possible Slowdown on EU Systems

Notice Resolved View vendor source →

Blackline experienced a notice incident on November 18, 2025 affecting EU and EU and 1 more component, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 05:53 PM UTC
Resolved
Nov 18, 2025, 11:57 PM UTC
Duration
6h 3m
Detected by Pingoru
Nov 18, 2025, 05:53 PM UTC

Affected components

EUEUPROD EU3

Update timeline

  1. investigating Nov 18, 2025, 05:53 PM UTC

    BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

  2. investigating Nov 18, 2025, 11:56 PM UTC

    All activities are complete. No customer impact was detected or reported.

  3. resolved Nov 18, 2025, 11:57 PM UTC

    This incident has been resolved.