Blackline experienced a minor incident on November 25, 2025 affecting US, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2025, 05:54 PM UTC
Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Nov 25, 2025, 09:36 PM UTC
The team continue to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- identified Nov 25, 2025, 11:38 PM UTC
Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
- resolved Nov 25, 2025, 11:39 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.