Blackline incident

Production NA3 (G03P01) SSO Okta issue - users unable to login

Minor Resolved View vendor source →

Blackline experienced a minor incident on January 19, 2026 affecting PROD NA3, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 04:52 AM UTC
Resolved
Jan 19, 2026, 05:27 AM UTC
Duration
34m
Detected by Pingoru
Jan 19, 2026, 04:52 AM UTC

Affected components

PROD NA3

Update timeline

  1. investigating Jan 19, 2026, 04:52 AM UTC

    Customers may be experiencing an issue where "login to SSO Okta & might be getting an error Failure to login". BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. resolved Jan 19, 2026, 05:27 AM UTC

    This incident has been resolved.