Blackline experienced a minor incident on January 31, 2026 affecting SB NA3 and PROD NA3, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
SB NA3PROD NA3
Update timeline
- investigating Jan 31, 2026, 02:57 AM UTC
BlackLine has identified an event that will require resynchronizing clusters on the backend. Users may experience slightly slower-than-normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
- resolved Jan 31, 2026, 08:41 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.