Blackline incident

Match Transactions may not immediately refresh - FCM

Notice Resolved View vendor source →

Blackline experienced a notice incident on February 5, 2026 affecting PROD US2 and PROD NA3 and 1 more component, lasting 11h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 08:55 PM UTC
Resolved
Feb 06, 2026, 08:22 AM UTC
Duration
11h 27m
Detected by Pingoru
Feb 05, 2026, 08:55 PM UTC

Affected components

PROD US2PROD NA3PROD EU3PROD AP1

Update timeline

  1. investigating Feb 05, 2026, 08:55 PM UTC

    Customers may be experiencing an issue where Matching Transactions may not immediately refresh in the system. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. monitoring Feb 05, 2026, 11:52 PM UTC

    A fix has been implemented and functionality is returned to normal. We will continue to monitor the situation for a short period, but anticipate no further issues.

  3. resolved Feb 06, 2026, 08:22 AM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.