Blackline incident

Few clients might experience issues with login - FCM

Minor Resolved View vendor source →

Blackline experienced a minor incident on February 23, 2026 affecting PROD NA3 and PROD EU3 and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 03:57 PM UTC
Resolved
Feb 25, 2026, 03:51 PM UTC
Duration
1d 23h
Detected by Pingoru
Feb 23, 2026, 03:57 PM UTC

Affected components

PROD NA3PROD EU3PROD AP1

Update timeline

  1. monitoring Feb 23, 2026, 03:57 PM UTC

    We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.

  2. monitoring Feb 24, 2026, 01:41 PM UTC

    We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range. In case if the issue persists, please contact your IT department to help with updating certificates available in the below link. https://www.blackline.com/legal/certs/

  3. resolved Feb 25, 2026, 03:51 PM UTC

    This incident has been resolved.