Blackline experienced a major incident on February 26, 2026 affecting US and US and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
USUSUSUSSB NA3PROD NA3
Update timeline
- investigating Feb 26, 2026, 07:17 PM UTC
We are currently investigating an issue that is preventing some clients from logging into the G03 environment. Our team is actively working to identify the root cause and restore service as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as we have more information.
- identified Feb 26, 2026, 07:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 26, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2026, 08:22 PM UTC
This incident has been resolved.