Blackline incident
Intermittent Issues with FCM Journals and Compliance
Blackline experienced a minor incident on March 20, 2026 affecting SB NA3 and SB EU3 and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
SB NA3SB EU3SB AP1
Update timeline
- investigating Mar 20, 2026, 02:16 AM UTC
Customers may be experiencing an issue with accessing FCM Journals and compliance. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Mar 20, 2026, 04:29 AM UTC
Customers may be experiencing an issue with accessing FCM Journals and compliance. BlackLine teams have identified the cause and are developing a fix for the issue.
- resolved Mar 20, 2026, 06:06 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.