Blackline incident

Unable to schedule DMP and DAI related jobs

Minor Resolved View vendor source →

Blackline experienced a minor incident on March 24, 2026 affecting PROD EU3, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 08:42 AM UTC
Resolved
Mar 24, 2026, 10:55 AM UTC
Duration
2h 13m
Detected by Pingoru
Mar 24, 2026, 08:42 AM UTC

Affected components

PROD EU3

Update timeline

  1. investigating Mar 24, 2026, 08:42 AM UTC

    Customers may be experiencing an issue where difficulties in scheduling jobs related to DMP and DAI, BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. identified Mar 24, 2026, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 10:55 AM UTC

    This incident has been resolved.