Blackline incident

Unable to Access Readsoft - AR

Minor Resolved View vendor source →
Started
Mar 30, 2026, 10:17 AM UTC
Resolved
Mar 31, 2026, 07:55 AM UTC
Duration
21h 38m
Detected by Pingoru
Mar 30, 2026, 10:17 AM UTC

Affected components

EU

Update timeline

  1. investigating Mar 30, 2026, 10:17 AM UTC

    Customers may be experiencing an issue while accessing the Readsoft application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. monitoring Mar 30, 2026, 04:40 PM UTC

    BlackLine has deployed a fix for issue while accessing the Readsoft application. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

  3. resolved Mar 31, 2026, 07:55 AM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

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