Blackline experienced a minor incident on March 30, 2026 affecting EU, lasting 21h 38m. The incident has been resolved; the full update timeline is below.
Affected components
EU
Update timeline
- investigating Mar 30, 2026, 10:17 AM UTC
Customers may be experiencing an issue while accessing the Readsoft application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Mar 30, 2026, 04:40 PM UTC
BlackLine has deployed a fix for issue while accessing the Readsoft application. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Mar 31, 2026, 07:55 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.