Blackboard incident

Learn SaaS - US-EAST-1 Region - Multiple Sites Inaccessible

Critical Resolved View vendor source →

Blackboard experienced a critical incident on April 23, 2025 affecting Blackboard - SaaS (US), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 07:00 PM UTC
Resolved
Apr 23, 2025, 07:53 PM UTC
Duration
52m
Detected by Pingoru
Apr 23, 2025, 07:00 PM UTC

Affected components

Blackboard - SaaS (US)

Update timeline

  1. investigating Apr 23, 2025, 07:00 PM UTC

    We are experiencing issues within the US-EAST-1 region impacting several Blackboard Learn SaaS clients.

  2. monitoring Apr 23, 2025, 07:13 PM UTC

    Service to the majority of sites has been recovered, and we are continuing to monitor for any further issues.

  3. resolved Apr 23, 2025, 07:53 PM UTC

    Between 2:52 PM and 3:08 PM EDT, we experienced a short outage in Learn SaaS Sites. The issue is resolved, and the services are operating normally at this time.