Blackboard incident

Blackboard Mobile App Login Issues

Notice Resolved View vendor source →

Blackboard experienced a notice incident on April 30, 2025 affecting Blackboard – Mobile Services - Americas and Blackboard – Mobile Services – Asia Pacific and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 07:03 PM UTC
Resolved
May 02, 2025, 01:43 PM UTC
Duration
1d 18h
Detected by Pingoru
Apr 30, 2025, 07:03 PM UTC

Affected components

Blackboard – Mobile Services - AmericasBlackboard – Mobile Services – Asia PacificBlackboard – Mobile Services – EuropeBlackboard - Mobile Services - Global

Update timeline

  1. investigating Apr 30, 2025, 07:03 PM UTC

    Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging in. We are investigating the issues and will provide updates as soon as they are available. Thank you for your patience as we investigate this issue.

  2. monitoring Apr 30, 2025, 10:19 PM UTC

    Our Technical Team has fixed the issue. Observed that clients are operating normally, and we are monitoring the results.

  3. resolved May 02, 2025, 01:43 PM UTC

    This incident has been resolved, and it was observed that clients are operating normally.