Blackbaud incident

Active Issue Alert -Online Giving/Donation Forms

Major Resolved View vendor source →

Blackbaud experienced a major incident on February 12, 2026 affecting Blackbaud Altru® and Blackbaud CRM™ and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 02:10 PM UTC
Resolved
Feb 12, 2026, 02:42 PM UTC
Duration
31m
Detected by Pingoru
Feb 12, 2026, 02:10 PM UTC

Affected components

Blackbaud Altru®Blackbaud CRM™Raiser's Edge NXT®

Update timeline

  1. investigating Feb 12, 2026, 02:10 PM UTC

    We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Feb 12, 2026, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 12, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 12, 2026, 02:23 PM UTC

    We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates

  5. investigating Feb 12, 2026, 02:42 PM UTC

    We are continuing to investigate this issue.

  6. resolved Feb 12, 2026, 02:42 PM UTC

    This incident has been resolved.