Blackbaud incident
Active Issue Alert – Blackbaud Luminate Online - 000659047
Affected components
Update timeline
- investigating Feb 13, 2026, 03:56 PM UTC
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Feb 13, 2026, 04:16 PM UTC
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Feb 13, 2026, 04:26 PM UTC
Our engineers have resolved this issue and sites are accessible again. We continue to investigate an issue impacting Luminate Web Services for those same customers. Please continue to reference this page for updates.
- investigating Feb 13, 2026, 04:42 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
- resolved Feb 13, 2026, 04:46 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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