Blackbaud incident

Active Issue Alert –Luminate Online - 000659808

Notice Resolved View vendor source →

Blackbaud experienced a notice incident on February 19, 2026 affecting Blackbaud Luminate Online®, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:25 PM UTC
Resolved
Feb 19, 2026, 04:42 PM UTC
Duration
16m
Detected by Pingoru
Feb 19, 2026, 04:25 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Feb 19, 2026, 04:25 PM UTC

    We have identified an issue impacting direct debit gifts. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Feb 19, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 19, 2026, 04:42 PM UTC

    This incident has been resolved.