Blackbaud incident

Active Issue Alert – Financial Edge NXT - #000663508

Major Resolved View vendor source →
Started
Mar 12, 2026, 01:04 PM UTC
Resolved
Mar 12, 2026, 02:13 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 12, 2026, 01:04 PM UTC

Affected components

Financial Edge NXT

Update timeline

  1. investigating Mar 12, 2026, 01:04 PM UTC

    We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Mar 12, 2026, 01:06 PM UTC

    We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  3. identified Mar 12, 2026, 01:45 PM UTC

    We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  4. resolved Mar 12, 2026, 02:13 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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