Blackbaud incident
Active Issue Alert – Luminate Online/Raisers Edge Integration - 000664074
Blackbaud experienced a minor incident on March 16, 2026 affecting Payment Services, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Services
Update timeline
- investigating Mar 16, 2026, 03:35 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 16, 2026, 05:56 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.