Blackbaud experienced a major incident on March 23, 2026 affecting Blackbaud Grantmaking™, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 08:24 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 23, 2026, 08:34 PM UTC
Users of the Applicant and Grantee Portals may receive the error "The application cannot be saved" when beginning an online Program form. An application is still created when the error is received. Our engineers have identified the cause and working to address it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 23, 2026, 09:27 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.