Blackbaud incident
Active Issue Alert – Financial Edge NXT - #000671391
Blackbaud experienced a minor incident on April 29, 2026 affecting Financial Edge NXT, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 29, 2026, 01:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use expense management within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Apr 29, 2026, 01:18 PM UTC
Users with notifications enabled may experience a blinking green dot overlay when accessing Expense Management and are unable to interact with the module. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Apr 29, 2026, 02:13 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.