Blackbaud incident

Active Issue Alert – Raiser's Edge NXT - 000670987

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on April 27, 2026 affecting Raiser's Edge®, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 03:23 PM UTC
Resolved
Apr 27, 2026, 03:53 PM UTC
Duration
30m
Detected by Pingoru
Apr 27, 2026, 03:23 PM UTC

Affected components

Raiser's Edge®

Update timeline

  1. investigating Apr 27, 2026, 03:23 PM UTC

    We have identified an issue impacting some of our customers impacting their ability to load constituent page features or prompting errors while navigating to different areas of the application. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified Apr 27, 2026, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2026, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 03:53 PM UTC

    This incident has been resolved.