Blackbaud incident

Active Issue Alert – Raiser's Edge NXT - 000677520

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on June 5, 2026 affecting Raiser's Edge NXT®, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 01:26 AM UTC
Resolved
Jun 05, 2026, 06:31 AM UTC
Duration
5h 4m
Detected by Pingoru
Jun 05, 2026, 01:26 AM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Jun 05, 2026, 01:26 AM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified Jun 05, 2026, 04:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 05, 2026, 04:28 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 05, 2026, 06:31 AM UTC

    This incident has been resolved.