Blackbaud incident

Active Issue Alert – GrantsConnect - 000670703

Major Resolved View vendor source →

Blackbaud experienced a major incident on April 24, 2026 affecting Blackbaud Grantmaking™ and YourCause® GrantsConnect®, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 01:34 PM UTC
Resolved
Apr 24, 2026, 08:37 PM UTC
Duration
7h 2m
Detected by Pingoru
Apr 24, 2026, 01:34 PM UTC

Affected components

Blackbaud Grantmaking™YourCause® GrantsConnect®

Update timeline

  1. investigating Apr 24, 2026, 01:34 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Apr 24, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 24, 2026, 01:53 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. investigating Apr 24, 2026, 03:02 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  5. monitoring Apr 24, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Apr 24, 2026, 03:17 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Apr 24, 2026, 03:31 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Apr 24, 2026, 08:37 PM UTC

    This incident has been resolved.