Blackbaud incident

Active Issue Alert – Blackbaud Education Management Solutions - #000675802

Major Resolved View vendor source →

Blackbaud experienced a major incident on May 27, 2026 affecting Blackbaud School Website System™ and Blackbaud Enrollment Management System™ and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 12:41 PM UTC
Resolved
May 27, 2026, 01:50 PM UTC
Duration
1h 8m
Detected by Pingoru
May 27, 2026, 12:41 PM UTC

Affected components

Blackbaud School Website System™Blackbaud Enrollment Management System™Blackbaud Learning Management SystemBlackbaud Student Information System™Core FunctionalitySchool APIBlackbaud Billing Management™

Update timeline

  1. investigating May 27, 2026, 12:41 PM UTC

    We have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating May 27, 2026, 12:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 27, 2026, 01:50 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.