Blackbaud incident

Active Issue Alert – Raiser's Edge NXT®, Financial Edge NXT® - #000675134

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on May 21, 2026 affecting Financial Edge NXT and Raiser's Edge NXT®, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 02:31 PM UTC
Resolved
May 21, 2026, 03:12 PM UTC
Duration
40m
Detected by Pingoru
May 21, 2026, 02:31 PM UTC

Affected components

Financial Edge NXTRaiser's Edge NXT®

Update timeline

  1. investigating May 21, 2026, 02:31 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved May 21, 2026, 03:12 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.