Blackbaud incident

Active Issue Alert – Blackbaud Website Package - #000673724

Major Resolved View vendor source →

Blackbaud experienced a major incident on May 13, 2026 affecting Blackbaud Website Package, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 01:39 PM UTC
Resolved
May 13, 2026, 01:48 PM UTC
Duration
9m
Detected by Pingoru
May 13, 2026, 01:39 PM UTC

Affected components

Blackbaud Website Package

Update timeline

  1. investigating May 13, 2026, 01:39 PM UTC

    We have identified an issue impacting some of our customers causing a critical error when loading websites. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved May 13, 2026, 01:48 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.