Blackbaud incident

Active Issue Alert – JustGiving® from Blackbaud® - #000673701

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on May 13, 2026 affecting JustGiving® from Blackbaud®, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 10:34 AM UTC
Resolved
May 13, 2026, 12:49 PM UTC
Duration
2h 15m
Detected by Pingoru
May 13, 2026, 10:34 AM UTC

Affected components

JustGiving® from Blackbaud®

Update timeline

  1. investigating May 13, 2026, 10:34 AM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to register for events within JustGiving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved May 13, 2026, 12:49 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.