Blackbaud incident

Active Issue Alert – eTapestry - 000673234

Minor Ongoing View vendor source →

Blackbaud is currently experiencing a minor incident affecting Blackbaud eTapestry®, which began 1h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 03:43 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
May 11, 2026, 03:43 PM UTC

Affected components

Blackbaud eTapestry®

Update timeline

  1. investigating May 11, 2026, 03:43 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. XML request error: (500) when trying to access images from communication templates. Please continue to reference this page for updates.