Blackbaud incident
Active Issue Alert – Raisers Edge NXT - 000672836
Blackbaud experienced a minor incident on May 7, 2026 affecting Raiser's Edge NXT®, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 05:51 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating May 07, 2026, 05:52 PM UTC
We are continuing to investigate this issue.
- investigating May 07, 2026, 05:55 PM UTC
Users are observing that the Attachments tile is missing from gift records in Web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 07, 2026, 06:19 PM UTC
This incident has been resolved.
Looking to track Blackbaud downtime and outages?
Pingoru polls Blackbaud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Blackbaud reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Blackbaud alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required