Bitvavo experienced a minor incident on July 15, 2026 affecting Fiat Deposits, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 09:26 AM UTC
Status: Investigating We are investigating an issue affecting fiat deposits through Mastercard on our platform. Users may experience delays in processing fiat deposits. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Fiat Deposits (Partial outage)
- identified Jul 15, 2026, 09:39 AM UTC
Status: Identified We have identified the cause of the issue affecting fiat deposits. Users may still experience delays in processing deposits. We are working on a solution and will keep you updated on the progress. Affected components Fiat Deposits (Partial outage)
- monitoring Jul 15, 2026, 10:34 AM UTC
Status: Monitoring Our team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding. Affected components Fiat Deposits (Operational)
- resolved Jul 15, 2026, 10:43 AM UTC
Status: Resolved After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process. Affected components Fiat Deposits (Operational)