Bitvavo incident

Technical issue Affecting transaction history

Bitvavo is currently experiencing a major incident affecting Transaction History, which began 2d ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 06:22 PM UTC
Resolved
Ongoing
Duration
● 1d 20h
Detected by Pingoru
Jul 13, 2026, 06:22 PM UTC

Affected components

Transaction History

Update timeline

  1. investigating Jul 13, 2026, 02:39 PM UTC

    Status: Investigating We are investigating an issue affecting transaction history on our platform. Users may experience delays in viewing recent transactions, or some transaction history may be temporarily unavailable. Our team is working to resolve the issue and will provide an update as soon as possible. Thank you for your patience and understanding. Affected components Transaction History (Degraded performance)

  2. identified Jul 13, 2026, 03:09 PM UTC

    Status: Identified We have identified the cause of the issue affecting transaction history. Our team is actively working to implement a fix and restore normal service as quickly as possible. We will provide another update as soon as we have more information. Thank you for your continued patience and understanding. Affected components Transaction History (Degraded performance)

  3. identified Jul 13, 2026, 06:22 PM UTC

    Status: Identified We are currently implementing a fix for the issue affecting transaction history. During this time, users may still experience delays, and transaction history from before the incident may not yet be visible while the changes are being rolled out. We expect the issue to be resolved shortly and will provide another update once the fix has been fully implemented. Thank you for your continued patience and understanding. Affected components Transaction History (Degraded performance)