Technical Difficulties Affecting the Pro App

Update timeline

1. investigating Apr 08, 2026, 10:12 AM UTC

   Status: Investigating We are currently experiencing technical difficulties, which may impact the website and app experience. At the moment, asset prices in the Pro App are not loading, and asset prices in Regular Mode are not updating as expected. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding. Affected components Assets (Degraded performance)

2. monitoring Apr 08, 2026, 10:20 AM UTC

   Status: Monitoring Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process Affected components Assets (Degraded performance)

3. resolved Apr 08, 2026, 10:38 AM UTC

   Status: Resolved Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process Affected components Assets (Operational)