Potential security issue with DOT

Update timeline

1. investigating Apr 13, 2026, 06:05 AM UTC

   Status: Investigating We are currently investigating an issue affecting DOT deposits and withdrawals. These transactions may be delayed while our team is investigating. We will share another update as soon as possible. Your funds remain safe. Thank you for your patience and understanding. Affected components Crypto Deposits or Withdrawals (Degraded performance)

2. investigating Apr 13, 2026, 08:23 AM UTC

   Status: Investigating We are currently in direct contact with the project team regarding this incident. Deposits for DOT are still under maintenance.Withdrawals are back to normal. Trading remains available, and the asset continues to operate within expected market thresholds. We are closely observing market activity and coordinating with relevant partners to assess any ongoing risks. We will keep monitoring developments and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we continue to ensure the safety and stability of our services. Affected components Crypto Deposits or Withdrawals (Degraded performance)

3. monitoring Apr 14, 2026, 08:19 AM UTC

   Status: Monitoring Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DRIFT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely. Affected components Crypto Deposits or Withdrawals (Degraded performance)

4. monitoring Apr 14, 2026, 08:19 AM UTC

   Status: Monitoring Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DOT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely. Affected components Crypto Deposits or Withdrawals (Degraded performance)

5. resolved Apr 14, 2026, 08:28 AM UTC

   Status: Resolved After continued monitoring, we can confirm that deposits and withdrawals for DOT are functioning as expected again. Trading remained available throughout the incident. Our teams have verified stability, and this incident is now considered resolved and closed. If you experience any further issues or have questions, feel free to reach out to our Support team. Thank you for your patience and understanding while we worked to restore this service. Affected components Crypto Deposits or Withdrawals (Operational)