Bitvavo experienced a minor incident on June 12, 2026 affecting Fiat Deposits, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 09:55 AM UTC
Status: Investigating We are investigating an issue related to fiat deposits involving Visa and Paypal affecting our German users. Users may experience refusals when attempting fiat deposits. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Fiat Deposits (Degraded performance)
- investigating Jun 12, 2026, 10:15 AM UTC
Status: Investigating We are investigating an issue related to fiat deposits involving Visa payments affecting our German users. Users may experience refusals when attempting fiat deposits with a Visa card, this involves attempting deposits credit/debit cards, apple pay or Paypal. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding. Affected components Fiat Deposits (Degraded performance)
- resolved Jun 12, 2026, 02:27 PM UTC
Status: Resolved Our team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding. Affected components Fiat Deposits (Operational)