BitTitan incident

MigrationWiz and MSPComplete slowness

Resolved after 22 hours 42 minutes, affecting MSPComplete and MigrationWiz, on March 24, 2021.

monitoring Mar 25, 2021, 10:27 AM UTC

Our teams are still actively monitoring to verify this incident is resolved.

Started
Mar 24, 2021, 05:56 PM UTC
Resolved
Mar 25, 2021, 04:39 PM UTC
Duration
22h 42m
Detected by Pingoru
Mar 24, 2021, 05:56 PM UTC

Affected components

MSPCompleteMigrationWiz

Update timeline

  1. investigating Mar 24, 2021, 05:56 PM UTC

    We have reports of performance being impacted for MigrationWiz and MSPComplete at this time. Our teams are actively investigating the cause so mitigation steps can be implemented.

  2. investigating Mar 24, 2021, 07:55 PM UTC

    We are aware of the ongoing performance issues with the MigrationWiz site. Our engineers are still actively investigating this and are working to get this resolved as quickly as possible"

  3. identified Mar 24, 2021, 09:37 PM UTC

    Our teams have identified the cause of this incident, and are working towards mitigation steps.

  4. monitoring Mar 24, 2021, 11:47 PM UTC

    Mitigation steps have been implemented, and our teams are actively monitoring to verify this incident is resolved.

  5. monitoring Mar 25, 2021, 02:41 AM UTC

    Our teams are still actively monitoring to verify this incident is resolved.

  6. monitoring Mar 25, 2021, 04:34 AM UTC

    Our teams are still actively monitoring to verify this incident is resolved.

  7. monitoring Mar 25, 2021, 06:46 AM UTC

    Our teams are still actively monitoring to verify this incident is resolved.

  8. monitoring Mar 25, 2021, 10:27 AM UTC

    Our teams are still actively monitoring to verify this incident is resolved.

  9. resolved Mar 25, 2021, 04:39 PM UTC

    This incident is now resolved.

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