BitTitan incident

Teams Private Chat Migrations Impacted by Verify Credentials Error

Notice Resolved View vendor source →

BitTitan experienced a notice incident on October 14, 2026 affecting MigrationWiz and MigrationWiz DE, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 02:04 PM UTC
Resolved
Oct 14, 2026, 03:19 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 14, 2026, 02:04 PM UTC

Affected components

MigrationWizMigrationWiz DE

Update timeline

  1. investigating Oct 14, 2026, 02:04 PM UTC

    We are currently investigating an issue affecting Teams Private Chat migrations. During credential verification, customers may see an error indicating the user was not found on the Source tenant. This issue is limited to Teams Private Chat migrations. Other migration types are not affected. Our team is aware of the issue and is actively investigating. We will provide an update as soon as we have more information.

  2. resolved Oct 14, 2026, 03:19 PM UTC

    This incident has been resolved.