Bitso account creation services

Update timeline

1. identified Feb 05, 2026, 08:17 PM UTC

   Our registration service is currently experiencing an interruption affecting all new user sign-ups. We have identified the cause as a recent system change and are actively working to revert it and restore full functionality. We apologize for the delay. ------------------------------- Nuestro servicio de registro está experimentando una interrupción que afecta la creación de nuevas cuentas. Hemos identificado que la causa se debe a un cambio reciente en el sistema y estamos trabajando activamente para revertirlo y restablecer la funcionalidad completa. Lamentamos los inconvenientes.

2. monitoring Feb 05, 2026, 09:04 PM UTC

   A fix has been implemented and we are currently monitoring the results to ensure that the registration service is functioning correctly. We appreciate your patience during this process. ------------------------- Se ha implementado una corrección y actualmente estamos monitoreando los resultados para asegurar que el servicio de registro funcione correctamente. Agradecemos su paciencia durante este proceso.

3. resolved Feb 05, 2026, 10:24 PM UTC

   This incident has been resolved.