Bitso experienced a minor incident on February 28, 2026, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 28, 2026, 01:02 PM UTC
We are currently facing an issue identified with USDT/POLYGON withdrawals getting stuck in pending status . Our team is working diligently to resolve this situation as quickly as possible. We appreciate your patience and understanding. We will keep you posted on further updates.
- resolved Feb 28, 2026, 04:59 PM UTC
This incident has been resolved.