Bitso experienced a minor incident on March 2, 2026 affecting Bank Transfer (SPEI), lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2026, 02:52 PM UTC
We are currently facing delays for SPEI Transactions. Our engineering team is already working on it and we will keep you posted. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/. --------------------------------------------------------------- Estamos experimentando demoras en depósitos de MXN. Nuestro equipo de ingeniería se encuentra trabajando para resolver la situación a la brevedad. Queremos asegurarte que tus fondos están seguros. Lamentamos los inconvenientes que esto pueda ocasionar.
- monitoring Mar 02, 2026, 03:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 03:40 PM UTC
This incident has been resolved.