Bitso experienced a minor incident on March 13, 2026, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 13, 2026, 02:31 AM UTC
We are experiencing intermittence in our overnight stocks transactions. Our engineering team is actively working to reenable the service. Please be advised that all user funds are fully segregated and remain secure. Rest assured, your funds will remain secure at all times. If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.
- resolved Mar 13, 2026, 05:07 AM UTC
This incident has been resolved.