Bitly Outage History

Bitly is up right now

Bitly had 7 outages in the last 2 years totaling 183h 44m of downtime — averaging 0.3 incidents per month.

There were 7 Bitly outages since August 1, 2025 totaling 183h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitly.com

Critical April 25, 2026

Major Service Outage - Bitly.com Website Unavailable

Detected by Pingoru
Apr 25, 2026, 11:04 PM UTC
Resolved
Apr 25, 2026, 11:10 PM UTC
Duration
6m
Affected: Website (Bitly.com)
Timeline · 3 updates
  1. investigating Apr 25, 2026, 11:04 PM UTC

    We are currently investigating reports of a major service outage impacting the Bitly website (bitly.com). Our on-call team is working to identify and resolve this issue. We will provide an update within 30 minutes.

  2. monitoring Apr 25, 2026, 11:06 PM UTC

    We are seeing recovery from an issue that was affecting the availability of bitly.com. We will continue to monitor.

  3. resolved Apr 25, 2026, 11:10 PM UTC

    The incident affecting availability of bitly.com has been resolved and the website is fully operational.

Read the full incident report →

Notice March 16, 2026

Partial Outage Impacting Pricing and Packaging

Detected by Pingoru
Mar 16, 2026, 07:42 PM UTC
Resolved
Mar 16, 2026, 08:20 PM UTC
Duration
37m
Affected: Website (Bitly.com)
Timeline · 2 updates
  1. investigating Mar 16, 2026, 07:42 PM UTC

    We are currently experiencing an issue with our 3rd party provider that is resulting in a partial degradation of services relating to pricing and packaging. We continue to monitor the situation.

  2. resolved Mar 16, 2026, 08:20 PM UTC

    The issue has been identified and resolved. We will continue to monitor.

Read the full incident report →

Minor February 12, 2026

Intermittent Provider Issues

Detected by Pingoru
Feb 12, 2026, 05:49 PM UTC
Resolved
Feb 20, 2026, 02:21 AM UTC
Duration
7d 8h
Affected: Bit.ly Redirects
Timeline · 4 updates
  1. monitoring Feb 12, 2026, 05:49 PM UTC

    We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation. Note that while you may see interruptions in connections your audience may not.

  2. monitoring Feb 17, 2026, 12:40 AM UTC

    We continue to monitor this issue with several ISPs showing resolution. If you are encountering this issue, we would appreciate knowing what ISP (Internet Service Provider) you are on when you report the issue. We are working with affected ISPs to get the erroneous DNS entries cleared from their residual cache layers.

  3. monitoring Feb 20, 2026, 12:34 AM UTC

    This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.

  4. resolved Feb 20, 2026, 02:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 5, 2026

Sporadic Login Issues with Support Portal

Detected by Pingoru
Jan 05, 2026, 09:42 PM UTC
Resolved
Jan 05, 2026, 11:04 PM UTC
Duration
1h 21m
Affected: Website (Bitly.com)
Timeline · 2 updates
  1. investigating Jan 05, 2026, 09:42 PM UTC

    Bitly has identified scattered occurrences of login issues concerning our Help and Support Portal and have begun an investigation into the problem.

  2. resolved Jan 05, 2026, 11:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 12, 2025

Provider outage affecting email sends

Detected by Pingoru
Sep 12, 2025, 12:38 PM UTC
Resolved
Sep 12, 2025, 02:11 PM UTC
Duration
1h 32m
Timeline · 4 updates
  1. identified Sep 12, 2025, 12:38 PM UTC

    We have identified a 3rd party provider outage that is impacting our ability to send transactional emails to our customers (e.g. email validation, etc). The provider has acknowledged the issue and is working on a fix. We will provide an update within 30 minutes.

  2. identified Sep 12, 2025, 01:25 PM UTC

    We are continuing to observe an outage of a 3rd party provider that is impacting our ability to send transactional emails to our customers (e.g. email validation, etc). The provider is continuing to work to mitigate the issue. We will provide an update within 30 minutes.

  3. monitoring Sep 12, 2025, 02:01 PM UTC

    We're observing recovery after an incident where a 3rd party provider outage caused issues with transactional email sends. We will continue to monitor to ensure that the incident is fully resolved.

  4. resolved Sep 12, 2025, 02:11 PM UTC

    The incident has been resolved.

Read the full incident report →

Major September 11, 2025

Provider outage affecting [product functonality]

Detected by Pingoru
Sep 11, 2025, 11:21 PM UTC
Resolved
Sep 12, 2025, 12:21 AM UTC
Duration
59m
Affected: Website (Bitly.com)
Timeline · 3 updates
  1. identified Sep 11, 2025, 11:21 PM UTC

    We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

  2. monitoring Sep 11, 2025, 11:50 PM UTC

    We are observing recovery of the 3rd party outage that was causing issues with new sign ups. We are continuing to monitor the situation to ensure that functionality has been fully restored.

  3. resolved Sep 12, 2025, 12:21 AM UTC

    The outage of our 3rd party provider that was blocking new user sign ups has been resolved.

Read the full incident report →

Major August 1, 2025

Provider outage affecting PayPal Payment Method

Detected by Pingoru
Aug 01, 2025, 01:02 PM UTC
Resolved
Aug 01, 2025, 03:37 PM UTC
Duration
2h 35m
Affected: Website (Bitly.com)
Timeline · 3 updates
  1. identified Aug 01, 2025, 01:02 PM UTC

    We are currently experiencing a 3rd party provider outage impacting checkout and payment method updates when utilizing PayPal. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

  2. identified Aug 01, 2025, 01:49 PM UTC

    PayPal is continuing to experience issues that are impacting use on our checkout and payment method update functionality. They are actively investigating and working to mitigate the issue. To make a purchase, please utilize checkout using a credit card.

  3. resolved Aug 01, 2025, 03:37 PM UTC

    The 3rd party provider incident involving checkout with PayPal has been resolved.

Read the full incident report →