Bitly incident

Sporadic Login Issues with Support Portal

Major Resolved View vendor source →

Bitly experienced a major incident on January 5, 2026 affecting Website (Bitly.com), lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 09:42 PM UTC
Resolved
Jan 05, 2026, 11:04 PM UTC
Duration
1h 21m
Detected by Pingoru
Jan 05, 2026, 09:42 PM UTC

Affected components

Website (Bitly.com)

Update timeline

  1. investigating Jan 05, 2026, 09:42 PM UTC

    Bitly has identified scattered occurrences of login issues concerning our Help and Support Portal and have begun an investigation into the problem.

  2. resolved Jan 05, 2026, 11:04 PM UTC

    This incident has been resolved.